Our Policies

Appointment Policy

The scheduled appointment is reserved specifically for your child. Any change in this appointment affects many patients. If a cancellation is unavoidable, please call our office at least 24 hours in advance so that we may give that appointment to another child. Your account may be assessed a $25.00 broken appointment fee if 24 hour notice is not given when needing to change an appointment. We try to appoint younger children early in the day because they are at their best at this time. Whenever possible, older children can be appointed outside regular school hours.

Financial Policy

Payment is requested at each appointment as service is rendered and can be made by cash, check, MasterCard or VISA. Please be aware that the parent bringing the child to our office is legally responsible for payments on all charges. We cannot send statements to other addresses. For our patients with dental insurance you will be asked to pay in full at the first or initial visit and once insurance is verified, you will be expected to pay for non-covered fees at each appointment. If we do not receive payment within 30 days, you will be expected to pay for all dental services completed.

Our policies are subject to change without notice.